Diploma of Hospitality Management

The Diploma of Hospitality Management qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. 

This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming. Possible job titles include: banquet or function manager, bar manager, café manager, chef de cuisine, chef pâtissier, club manager, executive housekeeper, front office manager, gaming manager, kitchen manager, motel manager, restaurant manager, sous chef, unit manager catering operations. 
 

How will you learn?

The program is delivered utilising face-to-face workshops, workplace learning and an online platform which provides the student with access to the learning content and assessment tasks and delivered over 18 months to allow for work commitments and provide additional time to complete all assessment activities.

GTNT students will attend class equivalent to 20 hours per week in full-time mode to align with and meet AQF Volume of Learning indicators. Students will be provided with the knowledge and some skill training (allowed by the facilities and equipment at the GTNT Training Rooms and Espresso 66 Cafe) to then return to the workplace to apply and further develop their knowledge and skills. 

Recognition of Prior Learning (RPL)

RPL is an assessment process that involves assessment of an individual’s relevant prior learning (including formal, informal and non-formal learning) to determine the credit outcomes of an individual application for credit. We will work with students to identify any relevant existing skills and knowledge they may have to determine their eligibility for recognition for any components of the qualification which may save time and avoid unnecessary duplication of training. 

Course Outline

This qualification consists of 28 units of competency and is detailed below.  There are 13 core units and 15 elective units of competency taken from the Tourism, Travel and Hospitality Training Package:

Unit Code	Unit Name		Unit Type
SITXWHS003	Implement and monitor work health and safety practices		Core
SITXGLC001	Research and comply with regulatory requirements		Core
SITXMGT002	Establish and conduct business relationships		Core
BSBDIV501	Manage diversity in the workplace		Core
SITXCOM005	Manage conflict		Core
SITXHRM003	Lead and manage people		Core
SITXFIN003	Manage finances within a budget		Core
SITXFIN004	Prepare and monitor budgets		Core
SITXMGT001	Monitor work operations		Core
BSBMGT517	Manage operational plan		Core
SITXHRM002	Roster staff		Core
SITXCCS007	Enhance customer service experiences		Core
SITXCCS008	Develop and manage quality customer service practices		Core
SITXWHS002	Identify hazards, assess and control safety risks		Elective
HLTAID003	Provide first aid		Elective (CT)
SITXFSA001	Use hygienic practices for food safety		Elective
SITHIND004	Work effectively in hospitality service		Elective
SITHIND002	Source and use information on the hospitality industry		Elective
BSBLDR513	Communicate with influence		Elective
BSBMGT502	Manage people performance		Elective
SITXFIN001	Process financial transactions		Elective
SITXFIN002	Interpret financial information		Elective
SITXHRM004	Recruit, select and induct staff		Elective
BSBITU306	Design and produce business documents		Elective
SITHFAB004	Prepare and serve non-alcoholic beverages		Elective
SITHCCC003	Prepare and present sandwiches		Elective
SITHFAB007	Serve food and beverage		Elective

Locations of Delivery

The  delivery combines face-to-face trainer led theory/practical classes involving small groups/ individual activities, in a simulated environment resembling the workplace setting as close as possible. Theoretical workshops will be held at the GTNT Training office, located at 38 Woods St Darwin, NT. 

Eligibility/Entry Requirements

Satisfactory LLN assessment. Working in industry to enable to meet training packaging rules

Assessment

Assessment methods include on-line activities, questioning, structured activities/project  observations and completion of workplace journal.

Thank you for choosing GTNT Training to further your skills and knowledge. We look forward to walking alongside you on your journey.

Career Pathways

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business  manager.

Cost

The Course cost will be AUD $14,000 per student. 

Government subsidies and entitlements

Nil

GTNT Group will provide the following

Fully operational training rooms with free Wi-Fi access.

Student to provide the following

Laptop with compatible with Microsoft products and Wi-Fi connectivity.

General Information

GTNT Complaints and Appeals policy refer to student resource page on the GTNT Website
GTNT course fees and refund policy refer to student resource page on the GTNT Website
GTNT Training Admissions Policy refer to student resource page on the GTNT Website

For further information and enrolment

Please contact the GTNT Training team on (08) 8980 0600 or email training@gtntgroup.com.au

Download Course Flyer

Apply for a course 

From 1 January 2015, all students participating in Nationally Recognised Training in Australia will need to have a Unique Student Identifier, or USI. This includes students completing an apprenticeship, skill set, and certificate or diploma course. A USI gives you access to your online USI account and will contain all of your nationally recognised training records and results from 1 January 2015 onwards. Your results will be available in your USI account.  

When applying for a job or enrolling in further study, you will often need to provide your training records and results. One of the main benefits of the USI is that you will have easy access to your training records and results throughout your life. 

It is free and easy for you to create your own USI online at www.usi.gov.au. Your local Customer Service office can also provide further information and assistance. For assistance please call us on our admin desk line 04 2660 3503/02 8872 8903.

^{GTNT Group Training is a Recognised Training Organisation that issues nationally recognised qualifications and statements of attainment. RTO code: 0381}